Energy Network Billing Software & Compliance Platform

Meter-to-Cash Billing & Customer Platform

FOR ENERGY NETWORKS

SkyBill is a energy network billing software built for operators managing regulated heat and cooling networks. The platform automates meter-to-cash billing, supports tariff transparency and helps meet Heat Trust and Ofgem requirements.

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A Proven Platform - From Core Billing to Customer Transparency

Billing & Finance Core

Built natively on Microsoft Dynamics 365 Business Central for auditability and financial control.

Customer Transparency

Self-service access to bills, usage and payments, reducing disputes and support load.

Compliant Billing Output

Clear bills that explain consumption, tariffs and charges in line with Heat Trust and OFGEM requirements.

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Core Features of Energy Network Billing Software

Customer Portal

Give tenants a modern digital experience. View bills, statements, and usage. Access meter readings and consumption trends. Update contact details. Submit issues or service requests. Manage Direct Debit and payments. Transparent communication with operators.

End-to-End Billing Automation

Accurate, transparent billing for heat, hot water, cooling, and multi-utility models. Automated bill runs. Proration for partial periods. Meter-based and fixed charges. Mixed prepay and postpay models. Consolidated bills for multiple services.

Flexible Tariff Engine

Support for complex tariff structures used across Heat Networks. Standing charges. Consumption-based tariffs. Time-based versions. Tiered and block tariffs.

Smart Meter Integration

Seamless integration with heat, water and energy meters. Meter data ingestion. Automatic consumption calculation. Support for multiple meter types (Elvaco, Kamstrup, Secure, Guru etc.). Validation & exception handling. API-based integrations for advanced metering clouds.

Heat Trust & OFGEM Compliance Support

Accurate, meter-driven billing. Transparent tariff & charge breakdown. Customer-accessible consumption data. Historical comparisons & graphs. Clear communication of payment options. Electronic delivery and accessible formats. Prepayment statements. Sustainability and fuel-source disclosures.

Field Service Management

Manage heating infrastructure and customer appointments. Fault reporting via customer portal. Engineer scheduling & route planning. Appointment selection by tenants (time slots). Mobile access for field engineers. Work order management. Integration with asset history.

Integrated Payment Collection

Automate every step of the payment lifecycle. Direct Debit setup and mandates. Automatic billing collection. Failed payment handling. Refunds & reversals. Card payments.

Having assessed a range of options, Watkins Energy chose SkyBill Utility Management, Billing and CIS, a powerful meter-to-cash solution built on Microsoft Dynamics 365 Business Central. Being able to innovate and customise the solution was a key reason why Watkins Energy choose SkyBill. After swapping out the legacy solution, Watkins Energy progressively extended the SkyBill deployment to include additional features, in support of its high-level strategy of complying with the Heat Trust’s code of practice.

Watkins Energy We’re very grateful to the SkyBill team for pulling out the all the stops to catapult our transfer at a phenomenal rate.

WilSon Energy chose to migrate to SkyBill Utility Management, Billing and CIS, which is a powerful meter-to-cash solution built on Microsoft Dynamics 365 Business Central.