Utility billing & CIS software, built on Microsoft Dynamics 365 Business Central

In short: SkyBill is a fully customizable, multi-service billing platform for supply and distribution utilities, energy networks, property management companies and landlords of any size. SkyBill connects the complete billing lifecycle - from meter data and consumption through tariffs, invoicing, payments and collections - in a single platform. It is built on Microsoft Dynamics 365 Business Central, so billing operations and financial management work as one process rather than as disconnected systems.Instead of handling billing as an isolated task, SkyBill manages customers, properties, service locations, meter points, contracts, invoicing, payments and reporting together, giving providers one connected view of the meter-to-cash process.

In short: SkyBill serves utilities, energy networks, property managers and landlords of every size - from new market entrants to established providers replacing legacy systems.The platform is designed for a broad range of billing organisations, including:electricity, gas, water and multi-utility retailers and distributors;heat-network, district-heating and district-energy operators;property management companies and landlord billing providers;managed service providers running several utility or property portfolios;new market entrants that need a credible billing platform from day one; andestablished companies replacing spreadsheets, legacy applications or fragmented systems.

In short: SkyBill supports billing for electricity, water, gas, heating, district heating, wastewater and sewerage, waste, solar energy and property services - individually or combined on one invoice.SkyBill is a multi-service platform, so a single provider can bill for several resources and services under one customer account. Supported billing types include:electricity, gas and water supply and distribution;heating, district heating, cooling and heat networks;wastewater, sewerage and waste billing;solar and renewable energy billing;property, residential and rental billing, including shared and common costs.Because these services share the same customer, property and metering data, providers can consolidate them onto one invoice or keep them separate when required.

In short: Yes. SkyBill runs natively on Microsoft Dynamics 365 Business Central, combining a proven ERP financial core with a dedicated utility and property billing layer.Business Central provides the financial management, posting, reporting and audit foundation, while SkyBill adds the specialised billing functionality - meter points, tariffs, consumption, contracts, allocation and customer portals.This means invoicing, payments, collections and accounting are part of the same system, reducing manual re-entry, improving auditability and giving finance and operations a single source of truth.

In short: Yes. SkyBill lets providers start with the functionality they need today and expand in stages, without paying for the full enterprise footprint on day one.Small and mid-sized providers no longer have to choose between oversized enterprise systems and spreadsheets or fragmented tools. SkyBill offers an affordable starting point on Business Central and a staged route to grow - adding services, meter points, integrations and modules as the business expands.A lower entry cost does not mean a disposable system: the same platform scales with the number of sites, customers and services, so growth does not require a replacement project later.

In short: SkyBill is cloud-ready and configurable, built on the Business Central platform so it can be deployed in the cloud and grow with your operation.The platform is designed to be cloud-ready, configurable and able to scale, so providers can add customers, services and integrations over time. Deployment and hosting options follow the underlying Business Central platform and are confirmed with the SkyBill team based on each provider’s requirements.

In short: A typical project runs through analysis, customization, integration, training and ongoing support, maximising standard functionality before building anything bespoke.SkyBill implementations are delivered as a structured project rather than a one-size-fits-all install. The core phases are:Analysis - examining the gaps and fit between the current system and SkyBill, estimating budgets, identifying risks and setting targets;Customizations - addressing genuine gaps while maximising standard functionality;Integration - connecting banks, payment gateways, meter hubs, market messages and regulators;Training - helping teams use new features and get the most from the system; andSupport - production support with an online ticketing system for submitting and tracking issues.