About Us - Skybill

ABOUT

US

TEAM

We are a team of customer-oriented Microsoft Dynamics 365 BC developers and consultants, who have more than 15 years experience of in delivering tailored solutions for our clients. We have completed over 100 complex projects.

As a team of dedicated professionals, we are committed to delivering exceptional service to our clients. We pride ourselves on our work ethic, attention to detail, and ability to provide innovative solutions to complex problems.

Beyond our work, we value the importance of a healthy work-life balance. We believe that by taking time to recharge and pursue our interests, we are better equipped to bring our best selves to our work. Many of us enjoy spending our free time travelling and engaging in various activities, such as skiing, to broaden our horizons and gain new perspectives.

Our team’s diverse experiences and interests allow us to approach our work with creativity and open-mindedness. We strive to build long-lasting relationships with our clients, providing them with top-notch services and solutions that meet their unique needs.

Thank you for taking the time to learn more about us! We look forward to the opportunity to work with you and exceed your expectations.

SKYBILL team skiing in Zagarkalns, Cesis

HISTORY

Our roots in solutions development for utilities can be traced back to 2004 when the first product version of what later became SKYBILL was born.

HISTORY

Our roots in solutions development for utilities can be traced back to 2004, when the first product version of what later became SkyBill was born.

2023.

SKYBILL extensions recertified and added to Microsoft global marketplace Appstore.

2020.

Growth and first clients in the Middle East.

2019.

SKYBILL obtained ISO 27001 and 9001 certifications and opened branches in the USA and Cyprus.

2017.

The SKYBILL solution was Microsoft certified.

2016.

SKYBILL is incorporated as a company.

2015.

SKYBILL brand name was established for Utility Billing solutions.

2009.

NAVex became Microsoft and IBM partners.

2008.

Local company NAVex Ltd was founded.

2004.

First add-on for Navision Financials ERP with billing functionality.

LOCATION AND MARKETS

Our core team is located in Riga, Latvia, with branches in Cyprus and the USA. We deliver our solution globally and have experience in virtually all continents. While many of our projects are implemented remotely, we can provide comprehensive local support by leveraging our ecosystem of direct partners and Microsoft partners.

SKYBILL develops and implements solutions to empower energy providers, utilities and property managers around the globe.

OUR COMPETENCIES

We are Microsoft Partners and Cloud service providers. Our solutions for utilities are built on the Microsoft Dynamics 365 Business Central ERP platform.

INTEGRATED OPTIONS

Our solutions are based on the Microsoft Dynamics 365 Business Central platform and can be integrated with other systems, e.g. accounting, payroll, human resources, and other financial services packages. For integration purposes, we use Web Services.

EXPERIENCE

We have more than 15 years experience of in developing software solutions within the financial, municipal, and utilities sectors. To share and develop our expertise, we regularly participate in trade shows in the USA and around the world. Supporting our customers is always our top priority. You can contact our support team or our consultants to ask any questions about our systems or get help with creating bills, workflows, setting up rates, etc. A full list of our services can be found on the website of our mother company, Navex.

HOW DOES IT WORK?

SkyBill is a software-as-a-service (SaaS) solution, which is provided on a subscription basis and located in the Cloud. Just sign up for your SkyBill account to start using the solution. Contact our support team to get help with system set-up or arrange an online system demonstration and training course.

WHAT IS IN SKYBILL.EU?

Our solutions are built on Microsoft Dynamics 365 Business Central – so together with Utility Billing you will also receive full ERP. We also provide server infrastructure, server licenses, database back-ups and related cyber security measures, etc. There are various ways to deploy our solutions, and you have the comfort of knowing you’re secure with our TIER III data center.

BESPOKE SOLUTIONS

Besides SaaS, we also offer solution customization. Any of our products can be adapted to meet your business requirements.

OUR CUSTOMERS

OUR PARTNERS

The Belimo Group is a leading global manufacturer of innovative electrical actuator, valve, and sensor solutions for heating, ventilation, and air conditioning systems. The Company reported sales of CHF 661 million in 2020 and has around 1,900 employees. The shares of BELIMO Holding AG have been traded on the SIX Swiss Exchange since 1995 (BEAN). Meeting the future needs of connected buildings, Belimo has digitized its products for HVAC applications, improving the efficient installation and data transparency with its IoT ecosystem. With the digital connectivity, buildings can be controlled, maintained, and optimized more efficiently and remotely. Information about the Company and its products is available on the internet at www.belimo.com.

LinkedIn: linkedin.com/company/belimo
Facebook: facebook.com/belimo
Instagram: instagram.com/belimo
Twitter: twitter.com/Belimo
WeChat: Belimo_China

FREQUENTLY ASKED

QUESTIONS

HOW LONG DOES IT TAKE TO SET THE SYSTEM UP?

It all depends on the project size, data migration, integrations, and customizations - from a couple of hours (for an out-of-the-box solution for a start-up with no integrations) to several months for more complex projects.

WHAT LANGUAGES ARE AVAILABLE?

The list of official languages supported by Microsoft and its partners is available at https://docs.microsoft.com/en-us/dynamics365/business-central/dev-itpro/compliance/apptest-countries-and-translations. Some localizations are available directly from local partners.

HOW DOES SKYBILL INTEGRATE WITH OTHER SYSTEMS?

We use APIs to facilitate integration with external systems. APIs are available for each field or data in the system, or we can create an API if it is not available by default.

DO YOU HAVE AN INTEGRATED CIS (CLIENT INFORMATION SYSTEM)?

We have a customer self-service portal that is white-labeled, so clients can add their own logos. Clients can create their own design if they prefer, which we can integrate with information from the back office (invoices, usage, balance, etc.).

CAN YOU INTEGRATE WITH SAP, ORACLE, OR OTHER ERP?

Yes we can, at the General Ledger Level, as well as at the transaction level.

HOW IS DATA MIGRATION DONE?

The most common method is using CSV files. In more complex cases, we can write scripts, should any additional data sorting functionality be needed.

WHICH COUNTRIES DO YOU OPERATE IN?

We offer our solution in all countries where Microsoft 365 Business Central is available, as SkyBill has been developed as an add-on for Dynamics 365 Business Central (which is included in the license costs).

WHERE IS THE SAAS SOLUTION LOCATED BY DEFAULT?

We have set up our environment in a TIER III Data center in EUROPE, but we can alternatively deploy the solution in other data centers, such as Azure or Amazon (provided SkyBill is the sole administrator for those servers).

DO YOU HELP WITH THE SYSTEM SET-UP?

Yes, we do. We can provide a training course for your team, as well as help with the system and rate set-ups and any customizations and support after going into production. Sometimes support is provided by local partners.

WHAT IS THE TYPICAL SIZE OF SKYBILL’S CLIENTS?

Most clients for our utility billing solution have around 20k-50k customers or tenants. However, we also have clients who started with just 1000 customers, and, as system is scalable, SkyBill can be used for projects with up to 1 million customers.