We have set up our environment in TIER III Data center, located in EUROPE, but if client wants we can make deployments also to other data centers like Azure or Amazon. Only rule for SaaS is that we need to be sole administrators for those servers.
Payment rules are described in Payment Policy
, we don’t take money for separate modules, all functionality is available to our clients. We take payments for each user license on monthly bases and for amount you use system (payment per invoices). Some additional payments might be possible, if client wants some special exclusive modifications for solution.
You can get help any time by contacting our support team, via mail or online chat.
We don’t ask additional fee for database size, if size is reasonable and not artificially increased there is no problem with that.
Each client gets access just to database they have created. Information is as safe as it is possible in internet environment. We do our best to comply with the all GDRP requirements.
It is simply better :), but if seriously, Skybill offers not just billing but also full ERP and CIS functionality.
Average client for utility billing solution has about 20k -50k tenants or clients, but we have clients who started with only 1000 clients, and, as system is scalable, it is possible to use also in projects with 1 000 000 clients.
We offer this solution in all countries where Microsoft 365 Business Central is available as our solution is made as addon for Dynamics 365 Business Central. It is included in license costs.
We have offices in Europe- Latvia, as well as in US, you can see our contacts in https://skybill.eu/contactus , we have also local partners in South Africa, UK who can help with setup and system support. It is also possible to cooperate with local Microsoft partners to provide support for SkyBill.