Insights on Modern Utility Billing Systems

Heat Network Regulation Is Changing: What Operators Need to Know

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Over the past decade, Heat Networks have grown into a critical part of the UK’s decarbonisation plans. Until recently, however, the sector has operated with limited regulatory oversight compared to gas and electricity suppliers. This is about to change. From January 2026 onward, Heat Network operators will fall under a new framework regulated by Ofgem. […]

SkyBill at MS Dynamics Directions EMEA 2025

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#Bussines central, #Directions, #Poznan, SkyBill

In November 2025, the SkyBill team attended Directions EMEA in Poznań, the largest Microsoft Dynamics 365 Business Central partner event in Europe. The conference combined innovation, community, and collaboration, highlighting AI, Copilot, and ISV growth across the ecosystem. A productive and inspiring experience that reinforced SkyBill’s role in the Dynamics community.

How to Reach the Exhibition (or Not)

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#Bussines central, #Directions, #Poznan, SkyBill

Thank you to everyone who waited for this story. If, of course, anyone actually did. But here it is — this time I want to share the impressions from a business trip. And let me tell you — whatever they were, this was not your standard travel experience. The Morning Begins It all started on […]

HOW TO CHOOSE THE RIGHT BILLING SYSTEM

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#Bussines central, #Directions, #Poznan, SkyBill

The utilities industry is in the middle of a seismic shift. Between changing service demands, legacy systems becoming outdated because of leaps in technology, and increasingly savvy customers asking for more control and transparency, utility companies are under growing financial and social pressure to adapt, innovate, and meet the needs of the modern customer.

Unusual retrospective on Directions EMEA 2023, Lyon

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#Bussines central, #Directions, #Poznan, SkyBill

This post might be a bit unconventional. Often, most feedback is flooded with positive exclamations, making it rare to find genuine and detailed information. People tend to shy away from expressing anything negative. While it’s true that praising costs nothing and can lead to good outcomes, solely focusing on the positive won’t bring about necessary […]

Understanding the Core Components of a Modern Billing and CIS System for Utility Providers

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#Bussines central, #Directions, #Poznan, SkyBill

A modern billing and Customer Information System (CIS) is a key component for utility providers to manage their billing and customer data effectively. These systems have evolved from legacy systems and have the capabilities to handle the complex data and transactions required by modern utility companies. In this blog, we will discuss the core components […]

Unlocking New Business Opportunities with a Modern Utility Billing System

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#Bussines central, #Directions, #Poznan, SkyBill

In today’s fast-paced business environment, utility providers are facing increased pressure to improve their billing and invoicing processes in order to stay competitive. One way that they can do this is by implementing a modern utility billing system. These systems can unlock new business opportunities for utility providers by helping them provide more accurate bills […]

Why legacy utility billing system is not enough anymore?

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#Bussines central, #Directions, #Poznan, SkyBill

Utility providers, such as electric, gas, and water companies, rely on billing systems to charge customers for the services they provide. Historically, these systems have been based on legacy technology, which has its own set of limitations and drawbacks. Recently, however, a new type of system has emerged: the Customer Information System (CIS). In this […]

SkyBill in ENLIT 2021 (Europe Utility Week)

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ENLIT, Milan, SkyBill

In spite of all COVID around, SkyBill took part in Enlit exhibition ( Former Europe Utility Week), un Milan. 2021. Was nice to meet old friends and get some new connections. We were happy to have chance to present our upgrades Utility billing and CIS ( Customer information system) based on latest Microsoft Dynamics 365 […]

SkyBill in Bangkok

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ENLIT, Milan, SkyBill

We started offering the SkyBill solution worldwide in November 2016. Up until then, it had been available only for our local utility providers. Today, we have clients in Canada, New Zealand, and Namibia, as well as several ongoing projects in other parts of the world, including Ireland, Kosovo, and the United Kingdom. Our product is a […]

SkyBill in North America

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ENLIT, Milan, SkyBill

In September, a conference for Microsoft partners took place in Florida, United States. While our developer Aldis was paying attention to all the new features in Microsoft Dynamics 365, our CTO Ernests and CEO Maris took care of establishing partnerships. It was a great opportunity for us to find new customers and partners, as the […]

SkyBill Conquering Europe

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ENLIT, Milan, SkyBill

From October 3-5, you could find us at the RAI Amsterdam Exhibition and Convention Center. Another Global Utility series event took place there – European Utility Week 2017. We don’t have too much to compare it with, but this exhibition was very fruitful for us and our SkyBill utility billing software solution. There were many opportunities […]

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